Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 4 - Jul 9
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
INS-OSWThis service is sold as a yearly cover and not included in the product warranty or installation charges. It can be purchased at any time, however unless it is bought prior to the original installation of your equipment, no claims can be made for 28 days from date of purchase. Includes 2 on site visits per year to repair or replace products that are under warranty with us and rectify issues with installations carried out by us. Additional on site
This service is sold as a yearly cover and not included in the product warranty or installation charges.
- It can be purchased at any time, however unless it is bought prior to the original installation of your equipment, no claims can be made for 28 days from date of purchase.
- Includes 2 on-site visits per year to repair or replace products that are under warranty with us and rectify issues with installations carried out by us.
- Additional on-site visits will be charged at £200+vat.
- Site visits include 3 hrs on-site, additional hrs will be charged at £50+vat per hour or part hour.
- Unused site visits do not roll over to the next year of cover.
- Estimated response times for on-site warranty claims are 2 to 5 business days. A 24hr emergency response time (including at weekends) is available (subject to availability) and for an additional charge of £100+vat.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 2240 reviews
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Product Reviews
★★★★★ 5
Actually feels like a hotel stay
Color: White, Size: Queen(Pack of 2), Color: White, Size: Queen(Pack of 2)
I've been looking for that specific hotel feel without spending a fortune, and these Serta pillows nailed it. They are categorized as medium-firm, which I find perfect, they have that initial plush softness when you lay down, but they don't flatten out completely by morning.
The 400-thread-count cotton cover feels high quality and breathable, so I haven't dealt with any overheating. I'm a side sleeper and my husband sleeps on his back, and we both find them super comfortable. If you want a pillow that balances support with that cloud like luxury these are a great pick.
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Reviewed in the United States on April 23, 2026
★★★★★ 3
Decent
Color: White, Size: Queen(Pack of 2)
They are only used as a backup pillow for my special pillows I use since I have pillows with holes in the middle for my earrings. I also use them for when I lean on my headboard to watch tv. I like them they are squishy. Kind of expensive I feel like but not terrible
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Reviewed in the United States on May 25, 2026
★★★★★ 5
I love these pillows
Color: White, Size: Queen(Pack of 2)
Very good pillows, comfortable and with that hotel style. They have medium firmness, so they work well for any sleeping position. They feel fresh, of good quality and do not crush easily.
Excellent purchase.
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Reviewed in the United States on April 20, 2026
★★★★★ 5
Hotel Grand Set of 2 pillows
Size: King
Excellent quality and comfort. The pillows are soft but with the perfect support, ideal for any sleeping position. They feel fresh thanks to the cotton cover and keep their shape very well. Without a doubt, a great purchase for a hotel-like break at home.
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Reviewed in the United States on April 3, 2026
★★★★★ 5
Highly recommend
Size: King
These pillows are super comfortable and feel just like hotel quality. They’re soft but still give great support for my neck and head. I’ve been sleeping much better since I got them.
They stay fluffy and don’t go flat, and the material feels nice and cool. Definitely a great purchase
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Reviewed in the United States on April 10, 2026