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We accept only PayPal payments. All purchases are shipped within 24 Business Hours (NOT INCLUDING WEEKENDS). Items with "free shipping" are only shipped free to the 48 contiguous United States. Shipment errors due to a bad address entered by the buyer will not be credited for shipping charges if returned or at all if lost or abandoned by the carrier. We supply tracking information directly to your eBay account within 24 hours after the shipment leaves our warehouse. To protect the buyer, we only ship to PayPal Verified Addresses.
SIG Industrial Group warrants that all our products shall be free from defects in materials and/or workmanship for as long as they remain installed on the vehicle for which they were originally purchased. SIG offers a 1-year warranty only on the product. Shipping fees are not included in the execution of warranty claims. This warranty applies only to those products that have been installed in accordance with the industrial standards by a recognized professional service provider. A receipt from an ASE-certified mechanic will be requested upon any warranty claims. The warranty coverage described herein excludes all defects or damages that are not direct fault of SIG, including without limitation, one or more of the following: products damaged due to negligence, misuse or abuse, improper installation, collision, incorrect application, natural/environmental forces, water, fire, unauthorized disassembly or alteration, use of product outside of the context of its normal, modification, customary, and intended operating conditions (including without limitation, any form of commercial, fleet, rental, racing, or off-road use).
100% new, unused condition in original packaging and has NOT been installed or used, you return all parts that were included in your purchase within 30 days for a refund of the item price only.
To return part(s) please e-mail us with your:
- Order No.
- Full Name
- Part Number
- Detailed explanation of why you need to return or exchange it
- Provide photos of the parts you received
- Provide the vehicle information Brand, Model, Year (4WD or 2WD) or Vin Number to proceed to verify the correct parts.
All returns must be packaged properly. We do not send or issue call tags. Return shipping is the responsibility of the customer. Items returned after purchase due to a key-in error, incorrect purchase, or omission will incur a 20% restocking fee.