Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 4 - Jul 9
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
HPE Pointnext Tech Care Basic - Post Warranty - 1 Year - Warranty 1670 ExpansvcHPE Pointnext Tech Care Basic is the essential post warranty support solution that helps keep your HPE hardware and software running smoothly after the manufacturer's coverage ends. This 1 year plan empowers IT teams to move from reactive firefighting to proactive optimization, with direct access to productspecific specialists, fast response times, and a suite of multichannel support options. By providing on site service capabilities, knowledge
HPE Pointnext Tech Care Basic is the essential post-warranty support solution that helps keep your HPE hardware and software running smoothly after the manufacturer's coverage ends. This 1-year plan empowers IT teams to move from reactive firefighting to proactive optimization, with direct access to product‑specific specialists, fast response times, and a suite of multi‑channel support options. By providing on-site service capabilities, knowledge resources, and technical guidance, Tech Care Basic reduces risk, minimizes downtime, and drives greater operational efficiency across your IT environment.
Designed to complement your existing IT operations, Tech Care Basic focuses on practical outcomes: simpler issue resolution, predictable service delivery, and a trusted resource to guide your workloads. Whether you’re maintaining data center infrastructure, enterprise servers, storage, or software components, this post‑warranty program delivers the level of support that keeps your critical systems performing at their best. With streamlined access to technical experts and a clear service commitment, you can allocate your IT budget and resources toward strategic initiatives while still protecting your investments.
- Proactive, expert support — Gain direct access to HPE product specialists who help you anticipate and address issues before they impact operations. Tech Care Basic goes beyond simple triage by offering guidance on optimization, configuration, and best practices tailored to your workloads.
- Post-warranty coverage — Extend essential service beyond the manufacturer’s warranty window, reducing the risk of unexpected outages and aligning support with your long‑term IT strategy.
- Fast response with Next Business Day — Minimize downtime through rapid Parts and Labor service that prioritizes your critical components and gets systems back online quickly.
- Multi-channel access — Connect through Telephone, real‑time chat, automated incident logging, and HPE moderated forums with clearly defined response times for predictable support journeys.
- Operational guidance and knowledge resources — Benefit from General Technical Guidance on operation, management, and security, plus a rich knowledge base and community forums to accelerate issue resolution and learning.
Technical Details of HPE Pointnext Tech Care Basic
SKU: 1670 Expansvc
- Service duration: 1 year
- Coverage: Post-warranty support for eligible HPE hardware and software
- Response time: Next Business Day (Parts and Labor included)
- On-site service: Available to support convenient operation and rapid restoration of services
- What’s included: Parts and labor, access to product-specific specialists, and general technical guidance
- Support channels: Telephone, real-time chat, automated incident logging, and moderated forums
- Knowledge resources: Comprehensive knowledge base access to accelerate troubleshooting and best practices
- Coverage scope: Hardware and software products within supported workloads, designed to reduce risk and improve efficiency
How to install HPE Pointnext Tech Care Basic
- Verify eligibility: Confirm that your HPE devices and software are eligible for Tech Care Basic post-warranty coverage and that you understand the 1-year term.
- Enroll in the program: Coordinate enrollment through your HPE account representative or the customer portal with your device details and current entitlement information.
- Gather device information: Collect serial numbers, product family, and current support entitlements to ensure accurate provisioning.
- Define service preferences: Select your preferred support channels, on-site needs, and response expectations to tailor the service to your environment.
- Access and usage: Once enrolled, begin using the multi-channel support options, connect with product specialists, and leverage knowledge resources for proactive optimization.
Frequently asked questions
-
What is HPE Pointnext Tech Care Basic?
A post-warranty service program offering proactive support, access to product specialists, on-site options, and multi-channel access to help maintain and optimize your HPE environment. -
Is Tech Care Basic available for all HPE products?
Tech Care Basic covers eligible HPE hardware and software products that have moved beyond the manufacturer warranty, with a 1-year duration for this plan. -
What if I need faster response times?
Tech Care Basic includes Next Business Day Parts and Labor service to minimize downtime and restore operations efficiently. -
How can I access support?
Support is accessible via Telephone, real-time chat, automated incident logging, and HPE moderated forums, all with defined response times. -
Does Tech Care Basic include guidance on security?
Yes, the plan provides General Technical Guidance for operation, management, and security to help strengthen your environment beyond basic triage.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.3 ★★★★★
Based on 1021 reviews
Sort
Product Reviews
★★★★★ 2
Not the Fetch-Fest I Hoped For
Color: Orange
I had high hopes for the PetDroid Interactive Dog Ball, especially with the newly upgraded features and promises of durable, motion-activated fun. Unfortunately, it didn’t quite live up to expectations for my furry friend. Here’s why I’m giving it 2 stars.
Promising Features, Lackluster Results
The idea behind this toy is fantastic: a durable, motion-activated ball that would entertain my dog without much effort on my part. The ball is supposed to roll around on its own, keeping my dog engaged and active. However, in practice, it just didn’t capture my dog’s interest.
Durability
I will give credit where it’s due: the ball is well-made and seems durable. It can withstand some rough handling, which is great for more aggressive chewers. Unfortunately, durability doesn’t mean much if your dog won’t play with it in the first place.
Motion Activation
The motion activation feature is hit or miss. While the ball does move around as advertised, it didn’t seem to move in a way that intrigued my dog. He gave it a sniff, watched it for a minute, and then walked away, unimpressed. I tried multiple times to get him interested, but he simply wasn’t having it.
Lack of Engagement
The biggest issue is that the ball just didn’t engage my dog at all. It might be more suitable for a different personality type or breed, but for my pooch, it was a total flop. He’s usually quite playful and curious, so I was surprised by his lack of interest.
Final Thoughts
Overall, the PetDroid Interactive Dog Ball might work for some dogs, but it was a miss for mine. If your dog is easily entertained by automated toys, it might be worth a try. However, based on my experience, I can’t wholeheartedly recommend it.
Pros:
Durable construction
Motion-activated as advertised
Cons:
Did not engage my dog
Motion activation wasn’t intriguing enough
Might be more suitable for specific dog types or personalities
If you decide to give it a shot, just be prepared for the possibility that your dog might not find it as entertaining as you hope. For us, it’s back to the drawing board for a more engaging toy.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 14, 2024
★★★★★ 4
Pup Loves It, Some Other Notes
Color: Orange
We've had this for about six months and my 75 lb, 14-month-old German Shepherd pup LOVES IT. Her favorite is "Crazy Bouncing Mode." In fact, she doesn't care much for the normal mode. She chews it a lot - even drops it in her water bowl at times - and it's still going strong.
This is a great purchase. It's nice hands-off entertainment.
Do know that it is heavy compared to a normal ball - if your pup likes dropping it on the ground like mine does, it will land with a hard "thud," even with the included sleeve. Hopefully you don't have downstairs neighbors.
Also know that the cover that goes over the charging port is removable and your dog may choke on it if they chew it in just the right manner. Definitely only let the pup play with it while supervised.
All in all, great toy.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 11, 2026
★★★★★ 5
So Far So Good
I adopted a young adult dog less than 2 weeks ago. She had spent over 12 hours a day in a crate and has excessive energy and anxiety built up. She is a strong chewer. So far, out of 6 toys, this is the only one still in one piece. It appears sturdy and extra bouncy. So much better than regular tennis balls.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 17, 2024
★★★★★ 5
My dogs favorite!
My dogs love these! They will play all day if you'd let them, these balls are their favorites. I use the chuck-it handle and they get tons of exercise in the big yard!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 22, 2026
★★★★★ 5
The Dog LOVES IT!
I bought this for my ex-wife's Pitbull. He is an aggressive chewer and usually destroys any toy I buy him. But not this one! The ball is small enough and pliable that it gives when he chomps on it. He loves this ball and seems to be his favorite toy. Thank you for making a product that he likes and can't destroy!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 30, 2024